Terms of Service

Welcome to OnVerge Advisory (“OnVerge,” “Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, programs, coaching sessions, content, communications, and related offerings.

By accessing this website or purchasing, booking, or using any services provided by OnVerge Advisory, you agree to be legally bound by these Terms. If you do not agree to these Terms, you must not use this website or our services.

1. Services

OnVerge Advisory provides strategic coaching, educational guidance, and consultative discussion services related to:

• Career decision-making
• Workplace dynamics
• Leadership development
• Professional communication preparation
• Employment-related strategy discussions
• Career transitions
• General business and professional guidance

All services are educational, informational, strategic, and coaching-based in nature.

OnVerge Advisory does not provide:

• Legal services
• Mental health services
• Therapy or counselling
• Financial or tax advice
• Recruitment or employment agency services
• Licensed professional advisory services
• Representation or advocacy services

2. Eligibility

You must be at least 18 years old to use this website or purchase services.

By using this website, you confirm that:

• You are legally capable of entering into binding agreements;
• All information you provide is accurate and complete; and
• Your use of the services complies with applicable laws.

3. Service Offerings

The Company may offer services including, but not limited to:

Clarity Session

• One (1) strategic coaching session
• Up to sixty (60) minutes
• Fixed-fee service

Unused session time is forfeited and does not carry forward.

Exit Strategy Intensive

• Up to three (3) coaching sessions
• Delivered over approximately 2–3 weeks
• Maximum total service time of five (5) hours

All support, messaging, preparation, follow-ups, reviews, and communications count toward the total time allocation. Unused hours expire at the end of the engagement period.

Advisory Support

• Strategic coaching support over approximately 4–6 weeks
• Maximum total service time of ten (10) hours

All meetings, discussions, document reviews, messaging, preparation, and follow-up communications count toward the included time allocation. Unused hours expire at the conclusion of the engagement.

The Company reserves the right to modify, discontinue, or replace services at any time without notice.

4. Payments and Billing

All fees are payable in advance unless otherwise agreed in writing. Services will not begin until payment has been received.

Except where prohibited by law:

• All payments are final;
• Fees are non-refundable;
• Unused sessions or hours are forfeited; and
• Chargebacks or payment disputes may result in immediate suspension of services.

The Company reserves the right to update pricing at any time.

5. No Professional Advice

The information, discussions, coaching, recommendations, templates, materials, and communications provided through the website or services are for informational and educational purposes only.

Nothing provided by OnVerge Advisory constitutes:

• Legal advice
• Financial advice
• Tax advice
• Mental health advice
• Employment law advice
• Medical advice
• Licensed counselling
• Regulated professional services

You are solely responsible for obtaining independent professional advice where appropriate.

6. No Guarantee of Results

The Company makes no representations, warranties, guarantees, or promises regarding any specific outcome. This includes, without limitation:

• Employment outcomes
• Compensation increases
• Promotions
• Severance outcomes
• Negotiation results
• Business performance
• Career advancement
• Emotional or personal outcomes

Results vary based on individual circumstances and external factors beyond the Company’s control.

7. Client Responsibility

You acknowledge and agree that:

• You are solely responsible for your decisions, actions, and outcomes;
• Any decisions you make based on coaching or discussions are made voluntarily; and
• You assume all risks associated with acting on information provided through the services.

The Company shall not be responsible for any consequences arising from your actions or reliance on the services.

8. Intellectual Property

All website content, branding, materials, templates, resources, videos, graphics, text, downloads, frameworks, and coaching materials are the exclusive property of OnVerge Advisory unless otherwise stated.

You may not:

• Reproduce;
• Distribute;
• Sell;
• Publish;
• Modify;
• Share;
• Record; or
• Commercially exploit

any materials without prior written consent. Unauthorized use may violate copyright, trademark, and other applicable laws.

9. Website Use Restrictions

You agree not to:

• Use the website unlawfully;
• Attempt unauthorized access to systems or data;
• Disrupt website functionality;
• Upload malicious code;
• Use the services for harassment, abuse, or unlawful activity; or
• Impersonate another individual or entity.

We reserve the right to suspend or terminate access for violations of these Terms.

10. Confidentiality

The Company will use commercially reasonable efforts to maintain confidentiality of information shared during coaching engagements.

However, you acknowledge that:

• No method of communication or data storage is completely secure;
• Absolute confidentiality cannot be guaranteed; and
• You share information at your own risk.

11. Communications and Availability

The Company does not guarantee:

• Immediate responses;
• Ongoing availability;
• Emergency support;
• Unlimited messaging; or
• Support outside scheduled sessions.

Response times may vary. You may not record coaching sessions or distribute materials without prior written consent.

12. Disclaimer of Warranties

To the fullest extent permitted by law, the website and services are provided on an “as is” and “as available” basis.

The Company disclaims all warranties, express or implied, including but not limited to:

• Merchantability;
• Fitness for a particular purpose;
• Availability;
• Accuracy;
• Reliability; and
• Non-infringement.

We do not warrant that the website or services will be uninterrupted, error-free, secure, or free from harmful components.

13. Limitation of Liability

To the fullest extent permitted by applicable law, OnVerge Advisory and its owners, contractors, representatives, affiliates, and agents shall not be liable for:

• Indirect damages;
• Consequential damages;
• Special damages;
• Incidental damages;
• Emotional distress;
• Reputational harm;
• Economic loss;
• Lost opportunities;
• Lost profits; or
• Reliance-based damages

arising from or related to the use of the website or services.

14. Liability Cap

To the fullest extent permitted by law, the Company’s total aggregate liability arising from any claim related to the services or website shall not exceed the total amount actually paid by you to the Company for the applicable services.

15. Release and Waiver

You voluntarily release and discharge OnVerge Advisory from claims, demands, liabilities, and causes of action arising from your participation in the services or use of the website.

16. Indemnification

You agree to indemnify and hold harmless OnVerge Advisory and its representatives from claims, losses, liabilities, damages, costs, and legal expenses arising from:

• Your use of the website or services;
• Your violation of these Terms;
• Your actions or communications; or
• Your misuse of materials or information.

17. Termination

We reserve the right to suspend or terminate access to services or the website at any time, without notice, including where:

• Conduct is abusive, threatening, discriminatory, or unlawful;
• Services are being misused;
• Payment disputes arise; or
• The coaching relationship becomes inappropriate or unworkable.

Termination does not entitle you to refunds unless required by law.

18. Third-Party Services

This website may contain links to third-party websites, tools, or services. We are not responsible for:

• Third-party content;
• Third-party privacy practices;
• Third-party availability; or
• Any damages arising from third-party services.

Your use of third-party services is at your own risk.

19. Force Majeure

The Company shall not be liable for delays or failures caused by events beyond reasonable control, including:

• Technical failures;
• Internet outages;
• Illness;
• Emergencies;
• Natural disasters;
• Government actions; or
• Acts of God.

20. Dispute Resolution

Any dispute arising out of or relating to these Terms or the services shall be resolved through confidential binding arbitration in Ontario, Canada, except where prohibited by applicable law.

You waive any right to participate in class actions or class-wide proceedings.

21. Governing Law

These Terms shall be governed exclusively by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

22. Limitation Period

Any claim relating to the website or services must be commenced within six (6) months after the event giving rise to the claim, failing which the claim shall be permanently barred to the fullest extent permitted by law.

23. Changes to These Terms

The Company reserves the right to update or modify these Terms at any time. Updated versions will be posted on this website with a revised effective date. Continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.

24. Entire Agreement

These Terms constitute the entire agreement between you and OnVerge Advisory regarding the website and services and supersede prior discussions, communications, or agreements.

25. Severability

If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall remain in full force and effect.

26. Contact Information

For questions regarding these Terms, please contact:

OnVerge Advisory
[Insert Email Address]
Contact us via our contact page

27. Acceptance